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Kogo Creative Terms & Conditions

INTRODUCTION

Welcome to the terms and conditions that govern the services provided by Kogo Creative Limited (hereafter referred to as "Kogo Creative"). By placing an order with Kogo Creative, you, the "Client," agree to abide by the terms and conditions detailed in this document. This agreement forms a legal contract between Kogo Creative and the Client for the provision of website design, development, and related services.

ACCEPTANCE OF WORK AND CONTRACT FORMATION

A contract between Kogo Creative and the Client is established only when an invoice is issued by Kogo Creative. This invoice represents acceptance of the Client's offer to purchase services. The Client is responsible for verifying the accuracy of the invoice and is advised to retain a copy for their records. Kogo Creative reserves the right to withdraw from the contract prior to acceptance.

CONTENT AND MATERIAL RESTRICTIONS

Kogo Creative reserves the right to refuse any material deemed inappropriate, unlawful, or harmful. This includes, but is not limited to, media containing viruses, hostile programs, or content that constitutes harassment, racism, or obscenity.

DEFINITIONS AND GENERAL PROVISIONS

These terms and conditions are applicable to all transactions between Kogo Creative and its Clients unless otherwise agreed in writing. Any deviation from these terms must be explicitly documented and mutually agreed upon by both parties. In the event of a conflict between these terms and any other written agreement, these terms shall take precedence unless expressly stated otherwise.

Kogo Creative reserves the right to periodically update these terms. Clients are encouraged to review them regularly to remain informed of any changes.

DOMAIN NAMES AND HOSTING

CLIENT RESPONSIBILTY

The Client assumes full legal responsibility for the use of third-party domain names, hosting, and email services. Kogo Creative shall not be liable for any claims arising from the Client's use of these services.

SUPPORT AND PAYMENT

All support and payment obligations related to domain names, hosting, and email services are the sole responsibility of the Client and the respective third-party service providers. Kogo Creative does not manage these obligations.

ESTIMATES AND PROJECT SCOPE

Kogo Creative provides initial estimates for projects upon request. These estimates, also known as quotations, remain valid for one month from the date of issuance. Should the Client request modifications or additions beyond the original scope, the final project cost may vary accordingly.

Acceptance of a quotation by the Client signifies acceptance of these terms and conditions unless otherwise agreed in writing.

INTELLECTUAL PROPERTY AND COPYRIGHT

Upon full payment, the Client will hold copyright for the completed web designs, images, pages, code, and source files created by Kogo Creative. Without prior written agreement, ownership remains with Kogo Creative. The Client is granted a non-exclusive, limited license to use the design on one website and domain. Resale or distribution of the completed files is prohibited unless agreed upon in writing.

The Client warrants that all media and content provided to Kogo Creative are owned by the Client or used with appropriate permissions. The Client agrees to indemnify Kogo Creative against any claims arising from the use of such materials.


PRICING AND PAYMENT TERMS

STANDARD CHARGES

Professional Services
The standard rate is £85.00 per person, per hour or part thereof. Meetings or professional attendance are billed at a minimum of 2 hours.

Travel and Expenses
Mileage is charged at 50p per mile from Kogo Creative's office. Business class rates apply for rail and air travel unless specified otherwise. Additional expenses such as accommodation and subsistence will be billed to the Client.

 

ADDITIONAL COSTS

External Contractors
Items procured from third-party contractors may incur a management fee.

Unforeseen Costs
Any costs incurred due to unforeseen circumstances will be charged on terms no less advantageous to Kogo Creative than those outlined in this contract.

Taxes
VAT, import duties, and other applicable taxes will be added to the Client's invoice.

PROJECT EXECUTION AND TIMELINES

Kogo Creative endeavors to adhere to agreed timelines; however, unforeseen delays may occur. In such instances, Kogo Creative will promptly inform the Client via email.

The Client is responsible for providing all necessary content within one week of the project commencement. Delays in content provision may result in project termination or renegotiation of terms.